Returns and Exchanges
We know sometimes things are just not the right fit...
Our pet parents' satisfaction means a lot to us, if something is not right, please contact us first.
Return/exchange of frozen products are accepted but must show no signs of thawed or refreezing.
Please notify us if you need to return any unopened bagged food and treats.
A receipt or order number is required in order to process a refund.
We will do our best to accommodate your request but reserve the right to refuse any items presented.